“Your presentation was really well received and provided plenty of food for thought for both new and experienced tutors of what effective tutoring is and what it can become. The feedback on the session, both formal and informal has been overwhelmingly positive. All of our new staff members felt it was particularly beneficial to them. It was a great way to start our academic year.” - Gavin Knight, Principal Lecturer, University of Portsmouth
"An incredibly helpful and insightful session for our institution-wide personal tutoring forum. Grounded in relevant research and theory, the session offered practical wisdom and perspective on the role of the personal tutor in HE and its likely direction as it evolves into the future. This insight was particularly helpful for colleagues new to the role of personal tutoring but also valuable to us a university generally as we work on developing and enhancing our institutional policy on personal tutoring. Ben's collegiality created a session which was a two-way conversation, through which best practice was shared, resulting in many colleagues being able to take away ideas and tools that could be readily adopted into their everyday practice." - Matt James, Associate Professor, St Mary’s University, London
“At the University of Lisbon, we are at different stages in implementing personal tutoring across the institution. We wanted to understand the latest thinking in this area and raise staff awareness of effective practice. Having read his books, we recruited Ben as a leader in this field and invited him to deliver a keynote lecture and a series of bespoke staff development workshops. The sessions were thought-provoking, tailored to our stage of development and had a good blend of theory and practice. We’re looking forward to inviting him back to see how we’re getting on.” - Professors Herculano Cachino and Mario Vale, University of Lisbon, Portugal
“Dr. Walker emphasis on risk as a complex and intersectional condition—encompassing not only academic attrition but also wellbeing, inequality, and life circumstances—fundamentally reshaped my perspective. The tools described were also a “breath of fresh air”, presented as concrete strategies to help students reconnect with their studies, reflect on challenges, and re-engage with their academic goals in a supportive and structured manner. Taken together, the principles described during Dr. Ben Walker presentation demonstrated consituted an institutional arrangement that integrates strategy, policy, governance, systems, training, monitoring, referral pathways, and communication. This framework enabled the identification of gaps in our tutoring system and clear goals to be achieved to meet the international standards of high-quality tutoring, with Dr. Walker’s help.” - Dr Benilde Garcia Cabrero, National Autonomous University of Mexico (UNAM)
“Very relevant to our updating of guidelines on tutoring with important and up-to-date content. All participants were very happy with the visit; they learned a lot, had access to important and up-to-date content, had their doubts cleared up, and reflected on the importance of continuing to learn and reflect on the care of at-risk students. ” - Dr Salvador Ponce Ceballos, University of Baja California, Mexico (UABC)
What clients say about my consultancy
What readers say about my published work
"This is a vital and timely resource on personal tutoring in higher education, offering practical strategies to enhance student belonging, well-being, and success. Rooted inevidence-informed practice and enriched with new content on inclusive pedagogy,coaching, and emotional labour (and more), the book equips both new and experienced staff with the tools they need. In short, the book is a toolkit, an inspiration, and achallenge for what personal tutoring is – and what it could, and should, be." - Professor Peter Felten, Center for Engaged Learning, Elon University, USA
"This book provides relevant scholarship, practical strategies, and space for thoughtful reflection at one’s own pace. It is a timely, indispensable resource for anyone seeking to offer the highest standards of academic and pastoral support and guidance." - Professor Harriet Dunbar-Morris PFHEA, NTF, Pro Vice-Chancellor (Academic) and Provost, The University of Buckingham, UK
"This new edition should be required reading for everyone currently involved in tutoring in higher education: tutors, tutoring leads, managers and university executive leaders." - Dr Melanie Pope, Senior Lecturer in Learning and Teaching at Arden University, UK

